We process orders within 1-2 business days. Standard shipping within Australia takes 3-5 business days. Express shipping is available for next-day delivery in major cities. International shipping times vary by destination. Shipping costs are calculated at checkout based on weight and destination.
Yes, we welcome both custom orders and wholesale inquiries. For custom orders, please use our contact form to describe your requirements. For wholesale pricing, please include your business details and estimated order quantities in your message.
We accept returns within 30 days of purchase for unused items in their original packaging. Custom orders are non-returnable. Please contact us for a return authorization before sending any items back. Refunds will be processed within 5-7 business days of receiving the returned items.
Our products are formulated with natural ingredients and are generally suitable for sensitive skin. However, we recommend performing a patch test before regular use. All ingredients are listed on product pages and packaging. If you have specific allergies, please contact us to discuss suitable options.
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